Terms of Service

Effective Date: July 21, 2026

Welcome to LogisticNorth. By accessing or using our website or engaging our customs brokerage, compliance, freight, or logistics services, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please discontinue use of our website and services.

1. Acceptance of Terms

By accessing this website or requesting services from LogisticNorth, you acknowledge that you have read, understood, and agreed to these Terms of Service and all applicable laws and regulations.

2. Our Services

LogisticNorth provides professional customs brokerage, import/export documentation, CARM registration assistance, customs compliance consulting, freight coordination, and related logistics services for businesses importing goods into Canada.

Service availability may vary depending on shipment details, applicable laws, government requirements, and operational circumstances.

3. Customer Responsibilities

You agree to provide complete, accurate, and up-to-date information required for customs clearance and related services.

• Provide accurate shipment information.
• Submit complete customs documentation.
• Comply with applicable import and export laws.
• Respond promptly to requests for additional information.
• Pay all applicable duties, taxes, fees, and service charges.

4. Quotes & Pricing

Any quotation provided by LogisticNorth is an estimate based on the information available at the time. Final charges may vary due to customs inspections, shipment changes, government fees, carrier charges, or other circumstances beyond our control.

5. Payments

Customers are responsible for paying all brokerage fees, customs duties, taxes, government charges, and any additional service fees before or as otherwise agreed. Late payments may result in delays or suspension of services.

6. Intellectual Property

All website content, including text, graphics, logos, icons, layouts, branding, and other materials, is the property of LogisticNorth unless otherwise stated and is protected by applicable intellectual property laws.

7. Prohibited Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Transmit malicious software or harmful code.
• Misrepresent shipment or customs information.
• Interfere with website security or operation.

8. Limitation of Liability

LogisticNorth is not responsible for delays, inspections, seizures, penalties, customs decisions, government actions, carrier delays, or events beyond our reasonable control.

To the maximum extent permitted by law, our liability shall be limited to the amount paid for the specific service giving rise to the claim.

9. Disclaimer

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. While we strive for accuracy, we cannot guarantee that all information is complete, current, or free of errors.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal information.

11. Changes to These Terms

LogisticNorth reserves the right to update these Terms of Service at any time. Changes become effective immediately upon posting to this page. Continued use of our website constitutes acceptance of the revised Terms.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada, without regard to conflict of law principles.

13. Contact Us